Privacy
Privacy Policy
Last updated October 18, 2026
Le Fleuriste NOLA LLC (“Le Fleuriste,” “we,” “us”) values your privacy. This policy explains what information we collect through lefleuristenola.com, how we use it, and the choices you have.
What we collect
- Inquiries and messages. When you use a contact or inquiry form, we collect your name, email, phone number if you give it, and the details you share about your event, space, or request.
- Orders. When you order flowers, we collect your name, email, and phone; the recipient’s name, phone, and delivery address; your card message; and, for sympathy orders, the funeral home, the name of the person who passed, and the service time.
- Payments. Payments are processed by Square on Square’s secure checkout. We never see or store your full card number.
- Newsletter. If you subscribe, we keep your email address (and name, if given).
- Consultations. Consultation bookings are handled by Calendly, under Calendly’s own privacy policy.
How we use it
- To reply to you, prepare proposals, and plan and deliver your flowers or event.
- To send order confirmations and receipts, and to contact you or your recipient about a delivery.
- To send our newsletter, if you subscribed — every newsletter includes a way to unsubscribe.
- To keep the records a business needs for accounting and taxes.
We do not sell or rent your personal information, and we don’t share it with anyone for their own marketing.
Text messages
If you give us your mobile number and agree to texts, we may text you about your inquiry, order, workshop reservation, or event — for example a proposal link, a delivery update, or a workshop reminder. Message frequency varies and message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. We do not share your mobile number or your consent to receive texts with any third party for their marketing, and text-messaging opt-in data is never sold or shared.
Who helps us
We rely on a few trusted service providers to run the studio: Square (payments), Supabase (our secure database), Vercel (website hosting), Resend and Google Workspace (email), Twilio (text messages and calls), and Calendly (scheduling). They handle your information only to provide their services to us.
Cookies
Our public pages don’t use advertising or tracking cookies. Square’s checkout and Calendly’s booking pages may set their own cookies when you use them.
How long we keep it
We keep inquiry and order records for as long as we need them to serve you and to meet our legal and accounting obligations. You can ask us to delete your information at any time, except where we’re required to keep it.
Your choices
You can ask to see, correct, or delete the personal information we hold about you, or unsubscribe from our newsletter, by emailing info@lefleuristenola.com.
Children
Our site isn’t directed to children under 13, and we don’t knowingly collect their information.
Changes
If we change this policy, we’ll post the new version here with a new “last updated” date.
Contact us
Le Fleuriste NOLA LLC
6707 St. Claude Avenue, Arabi, LA 70032
info@lefleuristenola.com · (504) 784-1387